Shipping policy
SHIPPING POLICY
Processing Time
Orders are processed and shipped within 3-7 business days after payment confirmation. Shipping delivery times:
- Domestic (UK): 2-5 business days
- International: 3-5 business days (may vary by country)
Shipping Costs
Shipping costs vary based on your cart total and delivery address. The shipping cost will be displayed on the checkout page before you complete your order.
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your package's location and estimated delivery date.
Delivery
Packages are delivered to the address provided at checkout. Please ensure someone is available to receive the delivery. If delivery cannot be completed, the shipping carrier will contact you to arrange an alternative delivery time.
Damaged or Missing Items
Please inspect the package upon delivery. Do not accept packages that appear damaged or opened. If you notice any damage or missing items, please contact us within 48 hours of delivery.
Contact Us
For any shipping-related questions, please contact us at info@piecesofmediamond.com or+905345829195.